Lessons I’ve Learned (in no particular order), with Steve Bederman
Steve Bederman is the CEO of NobelBiz and a true leader and influencer within the contact center space. He started as a call agent some 40 years ago, and soon enough he had his own sales team. In his podcast series, Steve is sharing with you something that he’s been working on for his lifetime. a glimpse into what its like behind the scenes of being a CEO. A collection of lessons learned in the pursuit of the true purpose in business and courageous leadership. Years of experience in business, brought him today to discuss life experiences, lessons learned, tipping points, and everything it takes to become and continue to be a great entrepreneur and crush it with your business! Among other things, Steve’s an Amazon Bestselling Author of 4 corporate thrillers and he wrote and spoke for many leading contact center space publications. He guides his life by this motto: “Make a promise, keep a promise.”
Episodes

Monday Jun 10, 2024
E37: Leading Originals Innovation through Nonconformity
Monday Jun 10, 2024
Monday Jun 10, 2024
Are we daring to weave the vibrant threads of nonconformity into our leadership, all while nurturing the heart and soul that embody transformative guidance?
Join me in this episode for a journey that transcends the boundaries of conventional thinking and ventures into leading with heart in a world that often walks a well-trodden path. This isn't just a conversation for the mavericks and the visionaries; it's a beacon for those curious about how the boldness of nonconformity and the warmth of human connection can coalesce to redefine leadership. Together, let's navigate this fascinating terrain, where embracing our uniqueness becomes our strength. #DareToBeDifferent #NonconformityInLeadership
Follow Steve on:
https://www.linkedin.com/in/stevebederman/
https://www.youtube.com/@stevebederman

Thursday Jun 06, 2024
Thursday Jun 06, 2024
Steve Bederman was invited on the Call Center Chronicles Podcast, hosted by Juanita Coley
Steve is joining the Call Center Chronicles Podcast to talk about technology as a byproduct, women and technology in leadership roles and tech for the people.
https://nobelbiz.com/blog/tech-for-the-people-with-steve-bederman-call-center-chronicles-podcast/
https://solidrockco.net/call-center-chronicles/?playlist=9fdbaf3&video=624d4d7
Follow Steve on:
https://www.linkedin.com/in/stevebederman
https://www.youtube.com/@stevebederman

Friday May 31, 2024
Friday May 31, 2024
How are you weaving AI into the fabric of our leadership ethos without losing the human essence that defines great leadership? Join me for this episode, that's not just about the nitty-gritty of tech but also about keeping it real and leading with kindness in a techy world.
If you're simply curious about where AI and humanity intersect, this episode is for you. Let's navigate this exciting tech landscape together, keeping our human touch front and center.
Follow Steve on:
https://www.linkedin.com/in/stevebederman/
https://www.youtube.com/@stevebederman

Wednesday May 29, 2024
E35: Lessons from the Trenches: Leadership Through Failure
Wednesday May 29, 2024
Wednesday May 29, 2024
In this episode "Lessons from the Trenches: Leadership Through Failure," I'll be sharing personal stories of setbacks and missteps that have been integral to my leadership journey. I want to explore how embracing and learning from failures can forge more authentic, resilient, and effective leadership.
These aren't just anecdotes; they're lessons learned the hard way, offering valuable insights for anyone striving to lead with greater empathy and strength. #LeadershipThroughFailure #JoinTheConversation 🚀
Follow Steve on:
https://www.linkedin.com/in/stevebederman/
https://www.youtube.com/@stevebederman

Monday May 27, 2024
E34: The Zero Hour Strategy Making Decisive Moves When It Counts
Monday May 27, 2024
Monday May 27, 2024
We've all faced those critical moments where a decision can make or break our success. This episode is all about those high-stakes situations. I want to dive deep into the strategies that can help you act with confidence when the pressure is on. Whether you're leading a team, managing a project, or at the helm of your own venture, the insights I'm about to share are designed to empower you to make those pivotal decisions with clarity and conviction!
Follow Steve on:
https://www.linkedin.com/in/stevebederman/
https://www.youtube.com/@stevebederman

Friday May 24, 2024
Friday May 24, 2024
Ever wondered about the intricate world of retail success? Your chance is here! I'm absolutely thrilled to host an industry gem: the remarkable Rudy Waldner. Dive into𝗙𝗿𝗼𝗺 𝗧𝗿𝗲𝗻𝗰𝗵𝗲𝘀 𝘁𝗼 𝗧𝗿𝗶𝘂𝗺𝗽𝗵𝘀: 𝗘𝗻𝘁𝗿𝗲𝗽𝗿𝗲𝗻𝗲𝘂𝗿𝗶𝗮𝗹 𝗟𝗲𝘀𝘀𝗼𝗻𝘀 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝗥𝗲𝘁𝗮𝗶𝗹 𝗪𝗼𝗿𝗹𝗱 and journey with Rudy as he shares his personal tales and insights. 🛍️ 🎙️
This isn’t your average presentation. It's an intimate chat with, a person who's been at the heart of numerous retail breakthroughs sharing the real stories of challenges faced, victories celebrated, and wisdom gained from a seasoned pro. 🗓️ Mark this on your calendar, friends! This isn't just another session; it’s an inspiring encounter with a true retail maven. Ready to shift your business perspective? Join me on this episode! 🚀 #EntrepreneurshipUnfolded
Follow Steve on:
https://www.linkedin.com/in/stevebederman/
https://www.youtube.com/@stevebederman

Tuesday Mar 05, 2024
Tuesday Mar 05, 2024
Ever felt that businesses could do more than just chase profits? In this episode, "Deciphering Corporate Social Responsibility: Who Really Gives Back? IS IT FLUFF OR REALITY?", I want to delve deep into the heart of social entrepreneurship. It's not just about money; it's about making a difference.
I'll uncover the delicate balance between profit and purpose, and shed light on the transformative power of businesses that genuinely care. From my own journey, I've seen how social enterprises can change communities, uplift lives, and redefine success. But it's not without its challenges. Join me as I explore the steps to launch such an enterprise, the hurdles, and the unparalleled rewards it brings. If you had the chance, which social issue would you dedicate your energy to?
Follow Steve on:
https://www.linkedin.com/in/stevebederman/
https://www.youtube.com/@stevebederman

Friday Mar 01, 2024
Friday Mar 01, 2024
Steve Bederman was invited on the Amazing Business Radio Podcast, hosted by Shep Hyken
Shep Hyken interviews Steve Bederman, President and CEO of NobelBiz, a Contact Center Technology Company. He is also a published author, an accomplished leader, and a highly regarded Contact Center industry innovator. They discuss the value of omnichannel communication in the different stages of the customer journey.
https://nobelbiz.com/blog/winning-customer-trust-through-omnichannel-communication-steve-bederman-on-amazing-business-radio/
Follow Steve on:
https://www.linkedin.com/in/stevebederman
https://www.youtube.com/@stevebederman