Use Technology to Reach People at Their Comfort Level

Steve Bederman was invited on the Customer Support Leaders Podcast, moderated by Charlotte Ward.

 

Steve Bederman joins Charlotte to talk about omnichannel support, and managing big tool and process changes for larger teams.

 

https://nobelbiz.com/blog/customer-support-leaders-fireside-with-steve-bederman/

https://customersupportleaders.com/2020/12/04/149/

 

Follow Steve on:

https://www.linkedin.com/in/stevebederman/

https://www.youtube.com/@stevebederman