Lessons I’ve Learned (in no particular order), with Steve Bederman
Steve Bederman is the CEO of NobelBiz and a true leader and influencer within the contact center space. He started as a call agent some 40 years ago, and soon enough he had his own sales team. In his podcast series, Steve is sharing with you something that he’s been working on for his lifetime. a glimpse into what its like behind the scenes of being a CEO. A collection of lessons learned in the pursuit of the true purpose in business and courageous leadership. Years of experience in business, brought him today to discuss life experiences, lessons learned, tipping points, and everything it takes to become and continue to be a great entrepreneur and crush it with your business! Among other things, Steve’s an Amazon Bestselling Author of 4 corporate thrillers and he wrote and spoke for many leading contact center space publications. He guides his life by this motto: “Make a promise, keep a promise.”
Episodes

Friday Aug 11, 2023
E21: The unexpected lesson I learned from BEING FIRED that changed my career
Friday Aug 11, 2023
Friday Aug 11, 2023
Being fired is often viewed as a setback or failure. However, many successful individuals have learned unexpected lessons from this experience that changed their careers for the better.
For me, losing my job brought me face-to-face with reassessing my priorities and rekindling my passion for my work. And it has taught me ONE IMPORTANT LESSON. I want to share this with you in this episode
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Thursday Aug 03, 2023
From Call Agent to CEO
Thursday Aug 03, 2023
Thursday Aug 03, 2023
Steve Bederman on the First Contact Podcast, hosted by Christian Montes.
Find out Steve’s journey from being in a band to working as an agent and getting his first job in management, by not giving up and just trying over and over. Now there’s a story!
https://nobelbiz.com/blog/steve-bederman-from-call-agent-to-ceo/
Follow Steve on:
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Monday Jul 31, 2023
Monday Jul 31, 2023
We're diving into the topic of finding balance between thoughts and actions when building a business - 𝗙𝗿𝗼𝗺 𝗣𝗮𝗿𝗮𝗹𝘆𝘀𝗶𝘀 𝘁𝗼 𝗣𝗿𝗼𝗴𝗿𝗲𝘀𝘀: 𝗛𝗼𝘄 𝘁𝗼 𝗞𝗲𝗲𝗽 𝗠𝗼𝘃𝗶𝗻𝗴 𝗙𝗼𝗿𝘄𝗮𝗿𝗱 𝗶𝗻 𝗬𝗼𝘂𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀.
Join me as we explore together the next steps in building a business your way and share insights on how to overcome analysis paralysis and keep a steady pace for moving forward.
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Wednesday Jul 26, 2023
Why Contact Centers Are Slow To Adopt New Solutions?
Wednesday Jul 26, 2023
Wednesday Jul 26, 2023
Steve Bederman on the Contact Center Insights Podcast, hosted by Nancy Munro.
Steve was invited to chat with Nancy Munro about how the cloud contact center space is changing and how new solutions are shaping the post-COVID world. The pandemic took everybody by surprise, but only a few are taking the necessary steps to prevent a complete future failure of their business.
https://nobelbiz.com/blog/contact-centers-slow-adopt-new-solutions/
https://verbaltransactions.com/podcast_show/
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Monday Jul 24, 2023
E19: Where do I Begin?
Monday Jul 24, 2023
Monday Jul 24, 2023
Are you tired of running your business the same way as everyone else? Do you have unique ideas that you want to implement but don't know where to start? Well, my new series, 𝗛𝗼𝘄 𝘁𝗼 𝗥𝘂𝗻 𝗮 𝗖𝗼𝗺𝗽𝗮𝗻𝘆…YOUR WAY!!! is here to help you out. 🎉
Welcome to Volume II from the Lessons I've Learned Series! In this series, I will share my experiences and insights on establishing the right outline for your company while incorporating your unique ideas.
I will talk about conventions that work and how to blend them with your vision to create a pragmatic and successful business. 💡 Whether you're just starting or have been in business for years, these lessons will make you feel confident in building your business your way.
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Wednesday Jul 19, 2023
E18: Unveiling the Truth Exploring Honesty and Transparency in Management
Wednesday Jul 19, 2023
Wednesday Jul 19, 2023
In this episode, I want to dive deep into the importance of honesty and transparency in management and the positive impact it can have on organizations. Let's discuss the challenges of being transparent, the benefits of doing so, and how managers can cultivate a culture of openness in their teams.
Tune in now to learn more and join the conversation on Honesty and Transparency in Management.
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Tuesday Jul 18, 2023
Tuesday Jul 18, 2023
The episode delves into the importance of emotional intelligence and the management of emotions in the business world. I am excited to share from my own personal experience the ways in which leaders can navigate the complex and ever-changing landscape of business. From managing stress and conflict to building strong teams and fostering effective communication, emotional intelligence plays a crucial role in the success of any organization. Don't miss out on this thought-provoking episode!
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Monday Jul 17, 2023
E16: The Power of Resilience How to Bounce Back from Failure in Business
Monday Jul 17, 2023
Monday Jul 17, 2023
The Power of Resilience is here and it's a game-changer! 💪 Learn how to bounce back from failure in business, discover the secrets for overcoming obstacles and turn setbacks into opportunities for growth. 💡 Whether you're an entrepreneur, leader, or simply looking to up your resilience game, this episode is for you! 🎧 Listen now and level up your resilience skills! 🔥
Follow Steve on:
LinkedIn
Youtube